Customer support and help center


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For billing, technical, and general support requests, please contact Ascend customer services.



An online education portal, Ascend University is a flexible, highly valued resource our customers rely on for achieving laboratory competency excellence.

Frequently asked questions

LabCheck is an Ascend-hosted, web-based application. It’s an integrated ordering and reporting system for managing laboratory services, including but not limited to order entry, electronic results delivery, automated calculations, and pre-built and customized reports.

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